Logicalis and HPE Introduce ‘IT Custodian’: Best Practice Service Management to Accelerate Digital IT Operations

Logicalis SMC and HPE combine to accelerate digital transformation via a complete, rapidly deployable big data ITSM solution

London, UK, 03 February 2016 – Logicalis, the international IT solutions and managed services provider, has announced the launch of IT Custodian, a turnkey ITSM solution developed jointly with technology leader Hewlett Packard Enterprise (HPE) and Logicalis’ Service Management Consulting (SMC) business to advance the digital enablement of large organisations. The Logicalis SMC best practice solution utilises core HPE ITSM excellence leveraging HPE Propel technology, and centres on a prebuilt, standard process model that promises fast and successful implementation at a fixed cost. IT Custodian is aligned to the Open Group IT4IT™ framework, and available on-premise or as a cloud service.

“Service Management is more than capable of achieving transformational performance at the speed of digital innovation, but traditional approaches to extending the service desk and embracing ITSM can be difficult to budget and take many months to implement correctly. This is far from ideal at a time when IT departments urgently seek to regain control over IT services and become the ‘internal service provider’ to the business,” explained Martyn Birchall, Director, International Service Management Consulting at Logicalis. “With IT Custodian, instead of losing time adapting ITSM technologies to meet their bespoke needs, organisations can rapidly adopt a best of breed, best practice model relevant to their business challenge, which is based on lessons learned with hundreds of major organisations.”

According to recent Logicalis research[1] highlighting the effects of the so-called Shadow IT phenomenon, 31% of CIOs globally are now routinely side-lined when it comes to making IT purchasing decisions. IT Custodian comprehensively addresses these and other governance issues, within a fully-supported framework that leverages ITSM best practice gained from over 17 years of Logicalis Service Management consultancy experience.

“The IT Custodian solution extends the benefits of HPE Service Management technology with a ready to adopt implementation model that includes everything a service-defined enterprise needs for ITSM in a single solution,” said Kevin Leslie, EMEA Director of Service Portfolio Management at HPE. “Enterprise CIOs and line-of-business executives now have a proven, repeatable approach to Service Management that curbs the risks associated with shadow IT and delivers the benefits of a rich, dynamic, multi-source IT environment with full budgetary control and governance.”

For more resources about the Service-Defined Enterprise (SDE), including a forthcoming workshop series for CIOs and IT directors, visit www.uk.logicalis.com/sde.

[1]Logicalis Global CIO Survey 2015 http://www.logicalis.com/knowledge-share/downloads/cioreport-2015-the-shadow-it-phenomenon/logicalis-cio-report-2015/

Ends

About Logicalis
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data centre and cloud services; and managed services.

Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow on an international basis. It has specialised solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.

The Logicalis Group has annualised revenues of over $1.5 billion, from operations in Europe, North America, Latin America and Asia Pacific, and is one of the leading IT and communications solution integrators, specialising in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the AIM market of the LSE and the Johannesburg Stock Exchange, with revenues of over $6 billion.

For more information, visit www.uk.logicalis.com

Media contact:
Jacob Petterson / Greg Halse
Cohesive Communications
+44 (0) 1291 626200
logicalis@wearecohesive.com

Slate launches its in-room concierge portal to the hospitality market

Slate announces the official launch of its in-room concierge solution which retrospectively converts existing TVs into interactive, touch-screen concierge portals displaying a beautifully crafted app through which guests can browse and order food and drink, or any other hotel product or service, straight from their room.

At the upcoming Travel Technology Europe event in London (24-25 February), Slate will be presenting their pioneering in-room service solution – Slate Concierge, for the first time. They have developed a solution to convert existing hotel room TVs into interactive touch screen devices, displaying their elegant concierge application.

CEO, Ashley Coker, commented that “hotels will now be able to truly capitalise on that moment when a guest finally enters their hotel room by offering an opportunity to order a welcome drink, maybe a bottle of champagne, or a massage, simply by touching the relevant button directly on the TV. Our visually elegant display attracts the attention of incoming guests, and ordering is as simple as touching the relevant button right on the TV set, which is always prominently displayed. The moment a guest first arrives is a prime opportunity to upsell as it captures that moment, potentially after a long day of travelling, where the guest’s holiday finally begins!”

“Whilst some hotels have installed comparable products to allow guests to order through their TV sets, often they are cumbersome, require the guest to struggle with the remote control or to download and register a complicated app on their phone. With Slate, it’s easy. In today’s world, we are all used to touching screens to control our devices, whether it’s our smartphone, or a tablet, touch is something we are all used to and familiar with. Our solution makes it easy for guests to enjoy the hotel’s hospitality, which in turn is great for the hotel. Slate cleverly combines hospitality the very latest technology to engage guests, drive increased average spend and significantly improve business performance.”

Slate’s solution is retrofitted to the existing TV system, so it does not require the installation of expensive large touch screen devices keeping costs low. With the TV linked to the relevant room, the hotel will instantly receive and can process the order to ensure that their guest’s hotel experience is perfect. With a fully customisable interface, hotels can opt to display whatever products, services or promotions they want to drive and have full control of the back-end management system.

Guests are able to continue to utilise the concierge service throughout their stay to browse and book any other hotel services, whether it be ordering room service, booking a golf tee time, making restaurant reservations or taking advantage of a hotel promotion. Guests are welcome to continue to interact through their TV or by downloading the Slate application to their own device, to use wherever they are in the hotel or beyond.

Slate Concierge is complemented by an in-restaurant application – Slate F&B, as well as an in-Lobby product – Slate Lobby. All of Slate’s apps are designed to help hotels engage with their customers throughout their stay, ensuring that guests take advantage of what the hotel has to offer, heightening the guest experience and encouraging increased average guest spend.

Slate has been developing products for a host of impressive blue chip organisations over the last decade, and is excited to launch its own hospitality product to the market. Slate Apps is an industry-leading software development company specialising in mobile device and web app development.

Scandit Introduces Ergonomic Scan Case for iPhones to Revolutionise Enterprise Data Capture

London, UK – 1 February 2016 – Scandit, developer of the leading software-based barcode scanning solutions for smartphones, tablets and wearable devices, today revealed the Scandit Case. An ergonomically designed iPhone 6/6s case that works with smartphones and all of Scandit’s mobile scanning solutions, the Scandit Case provides protection during everyday activities and a scanning experience similar to that of a dedicated barcode scanner but with a lower total cost of ownership (TCO). The Scandit Case is currently available for pre-order.

While Scandit’s patented barcode scanning software is engineered to provide enterprise-grade scanning on smartphones even in challenging environments – compensating for glare, motion, extreme angles, for example – the Scandit Case combines high-performance scanning with ultimate ease of use and the ergonomics necessary to support scan-intensive data capture applications across the entire supply chain.

By leveraging the built-in LED and camera on the iPhone for illumination, aiming and image capture, the Case provides a scanning experience comparable to a dedicated scanner, without introducing additional electrical components. The end result is a multipurpose device that is ergonomic, built for everyday protection and available at a fraction of the cost and weight of a dedicated scanner.

The Scandit Case is part of Scandit’s evolving product line, including mobile software and cloud services designed to mobilise mission-critical enterprise workflows across the entire supply chain including Order Entry, Proof of Delivery, Inventory Management and more. Through the introduction of the Case, Scandit is the first company to offer a fully integrated, enterprise-grade mobile data capture solution that combines the versatility of software-based scanning, a powerful cloud-based mobility platform (including capabilities such as geolocation, analytics and app lifecycle management) and the ease-of-use and robustness of dedicated devices.

“Advancements in mobile technology have made it possible to use smartphones in situations where they haven’t traditionally been used,” said Samuel Mueller, CEO of Scandit. “The Scandit Case combines the versatility of software-based mobile scanning with the ergonomics and robustness of a traditional scanner. When combined with our cloud-based mobile app solutions optimised to support mission-critical business processes with smartphones, the Case creates new business opportunities and delivers improved operational efficiencies for the enterprise at a lower TCO.”

About Scandit
Scandit delivers high-performance mobile data capture solutions for smartphones, tablets and wearables, designed to transform consumer engagement and operational efficiency for today’s forward-looking enterprises. Scandit solutions are built on its patented software-based barcode scanner and are used in a variety of industries including retail, manufacturing and logistics. With over 20,000 licensees in more than 100 countries, Scandit processes more than 200 million scans per year and develops enterprise-grade solutions for many of the world’s most prestigious brands including Ahold, Coop, Home Depot, NASA, Saks Fifth Avenue and Verizon. Founded in 2009 by a group of researchers from MIT, ETH Zurich and IBM Research, today Scandit and its network of global integration and technology partners are pushing the boundaries of mobile AIDC (automatic identification and data capture), delivering groundbreaking identification and data capture applications to enterprise customers worldwide. For more information visit www.scandit.com.

Further information:
Julie Kirby
Ascendant Communications
jkirby@ascendcomms.net
+44 (0) 7956 955625

Artesian Solutions Incorporates and Announces US Expansion Plans

London, 1st February, 2016. Artesian Solutions, the UK market leader in customer engagement and sales acceleration software, has today announced the incorporation of its business, and opening of its new office in Boston, USA. This marks a new phase of growth and expansion for Artesian, in direct response to demand from its multi-national customer base.

The newly incorporated entity opened its new stateside operation in January. It is already delivering exciting new data partnerships, covering 25 million companies and the 65 million people within them, layered beneath its innovative and unique behavioural analytics technology which generates real opportunities for enhanced commercial outcomes. Stateside demand for Artesian’s award winning software has been quick to take off, with five flagship enterprises from the tech, financial services and banking sectors already on board.

Artesian chose Boston as the first step in its international expansion because it is a hub for B2B expertise, offering a great base from which to service customers across the whole of the US, as well as a stepping stone towards delivering a truly global offering.

Artesian also announced that Founder Mike Blackadder, will re-locate to the US to support newly appointed Vice President of Sales Tom Beriau. Tom brings 20+ years of Enterprise software expertise at large technology companies including Zuora, Interwoven and Hortonworks.

Andrew Yates, Founder and CEO at Artesian Solutions, commented: “Incorporation sends a clear message to our US customers about our intention to provide support for our award winning service on a global basis. Our largely multi-national customers many of whom are headquartered in the US, have been driving demand for Artesian – regarded by them as more than just smart data and insights about customers but a complete sales engagement solution which complements LinkedIn. Think of Artesian providing engagement smarts for companies and markets is the same way LinkedIn does for people insights. “Our new office in Boston is just the beginning of our expansion strategy, but it will ensure we are perfectly placed to capitalise on this glaring gap in the market, and provide our customers with the solutions they are demanding, everywhere they operate.”

Artesian customer Joe Francis, VP Global Operations and Strategy Management at QlikTech comments: “The support we have had from Artesian to date has been outstanding. They have given a quick return investment and have had exactly the impact on our business that we wanted. We are more responsive to customer needs than our peers, our sales team have the specific and relevant insights they need to engage, and an easy to use solution for doing so even on the go. We can constantly monitor how each person is performing and drive positive behavioural change through training and coaching to make them great sellers, and in return make Qlik a great business partners. We were very keen to expand our relationship with Artesian and replicate the success we have had in the UK across the world. Their expansion into the US demonstrates once again their commitment to our success. We look forward to growing our relationship.”

Artesian Solutions software puts up-to-the-minute intelligence, drawn from millions of sources such as news, corporate information and social media, directly in the hands of B2B sales people. The insight it provides allows them to build an accurate up-to-date view of their customer and prospect base. As a result it vastly improves the sales person’s engagement with buyers across many industries deepening client relationships and increasing sales productivity.

Currently Artesian delivers on average 12.5 million reasons for B2B sales people to engage with their customers every month. Artesian customers include American Express, HP, Barclays, Adobe, Willis, Cisco, KPMG, E&Y and NetApp.

-ends-

About Artesian
Artesian is the world’s most powerful customer engagement solution for B2B sellers; it gathers and tracks intelligence on customers, prospects and competitors from millions of online resources including blogs, news sites, editorials and social platforms such as Twitter and LinkedIn. Artesian uses clever science to filter and transform acquired information into commercially valuable insights based on the companies and industries that are important to users. Artesian gives users the ability to, target, connect and share with customers and prospects. At present, Artesian delivers on average 12 million actionable insights per month on almost 700,000 companies to its 25,000 users.

Artesian is headquartered in the U.K, with offices in London, Winnersh, Berkshire and Boston USA.

www.artesian.co

For more information please contact:
Kelly Prior
Tel: 07730 572878
Email: kelly.prior@artesiansolutions.com

Intelligent Point of Sale Limited, Gold Member of Star’s VIP Club, wins Annual Prize Draw to visit NRF Retail Exhibition in New York City

High Wycombe, 27 January 2016 – Star Micronics announces that Intelligent Point of Sale Limited, a Gold member of Star’s VIP Club for software developers, successfully won the Club’s Annual Prize Draw to visit the NRF Retail Exhibition recently held in New York City.

Intelligent Point of Sale is the creator of the cloud based, iPad point of sale application intelligentpos®, a low cost, cutting edge EPOS system that enables businesses to start selling products quickly and easily, control and track sales and stock in real-time, from any location.

The Star VIP Club for software developers and system integrators offers a range of exclusive benefits including dedicated sales, marketing and technical support alongside access to comprehensive SDKs. Members can also take part in competitions, receive rewards and incentives as well as benefit from a number of additional initiatives. Membership level is allocated based upon pre-determined criteria set out by Star Micronics EMEA.

As a Gold member of Star’s VIP Club, Intelligent Point of Sale has demonstrated a high level of commitment to the Star brand and has successfully integrated Star products into a variety of applications.

Visitors to the Retail Business Technology Expo in London in March 2016 will be able to experience first-hand the solutions offered by Intelligent Point of Sale alongside a number of other Star VIP Club members who will be present on the Star stand (310).

As Annette Tarlton, Marketing Director, Star Micronics EMEA, states: “Our partnership with Intelligent Point of Sale provides retail and hospitality with powerful, innovative and cost-effective mPOS solutions. We are delighted that they have been able to join Star at a very successful NRF this year and look forward to having their solutions on our stand at RBTE in March.”

Robin Knox, co-founder and CEO of Intelligent Point of Sale, commented: “Being at NRF has been extremely exciting. Seeing the launch of the new WiFi printer, in particular, has convinced me that this is going to be a fantastic addition to Star Micronics’ product range and will provide our customers with a truly, off-the-shelf product so they can get started right away.”

Andrew Calzetti, CMO of Intelligent Point of Sale adds that “all the work integrating our solution with Star Micronics is paying dividends. We are very excited to be working closely together again in 2016, to address the needs of the modern entrepreneur and bring to market full-feature EPOS solutions that will deliver the power of big business to SMEs and start-ups.”

Background information on Intelligent Point of Sale Limited
Founded in 2012, Intelligent Point of Sale Limited (based in Edinburgh) develops cutting-edge software for SMEs to utilise on iOS devices (iPad) as a low cost cloud-based point of sale (EPOS) solution. Intelligentpos® is an easy-to-use and set-up mobile and fully customizable till system that will work on an iPad, allow Credit Card payments, control stock, automate re-ordering, manage tables, build and apply promotions and discounts, recognise and reward loyalty, maximize efficiency, automate and help grow a business thanks to its powerful reporting system, which allows remote management and control, anytime, anywhere.

Background Information on Star Micronics
Founded in 1947, Star Micronics is one of the world’s largest printer manufacturers and has facilities for worldwide production, marketing and support. Employing over 1900 staff and achieving turnover in excess of £250 million, Star Micronics has developed a POS printer portfolio that spans thermal and dot matrix printers and mechanisms, designed for barcode, ticketing, receipts and labelling. Star’s proven technology is also being utilised to develop reader/writer systems for visual/smart and magnetic stripe cards and to install print mechanisms in multimedia kiosk environments. The Star Micronics’ range is available internationally via a distribution channel comprising distributors and dealers.

-oOo-

For further information, please visit www.Star-EMEA.com or contact:
Annette Tarlton
Marketing Director
Star Micronics EMEA
Tel: +44 (0)1494 471111
Email: Atarlton@Star-EMEA.com

Claire Smith
PR Manager
Star Micronics EMEA
Tel: +44 (0)1494 471111
Email: Csmith@Star-EMEA.com

For further information on Intelligent Point of Sale Limited, please visit: www.intelligentpos.com or contact:
Andrew Calzetti
Chief Marketing Officer
Intelligent Point of Sale Limited
Tel: +44 (0)800 404 5805
Email: Andrew.Calzetti@intelligentpos.com

Athlon Launches Data Visualisation Map for Investec Mid-Market 100

London, 27 January 2015 – Digital design and technology agency Athlon has announced the launch of a new data visualisation platform that displays the results of the Investec Mid-Market 100 survey. This is Investec’s third survey on the 100 fastest-growing mid-market private companies in the UK since its launch in November 2014: Athlon’s map provides an interactive visualisation of the detailed financial information from the survey.

Investec tasked Athlon with creating an online method of visualising the data generated by the survey, which was produced in conjunction with Experian, and which for the first time they wanted integrated into the Investec website.

Athlon was responsible for the design and build of the map experience, which sits inside a page on Investec’s website. The interactive map is hosted at www.investec.co.uk/mid-market/mid-market-100.html, and it presents the company’s performance information in a way that is easy to understand and analyse.

By creating a single user experience – a map with filters – Athlon gives any user the ability to explore the data in multiple ways (e.g. by sector, region, or performance), making it a more relevant and immersive experience. The map will remain live until it is updated with the next survey in June 2016.

“At Investec, we’re committed to supporting mid-market companies and entrepreneurs so our Mid-Market 100 survey is a crucial tool for demonstrating our specialisms,” explained Ed Cottrell, Head of Corporate Lending at Investec. “We needed the survey results to be presented in a simple and easy-to-digest format that also allowed for further interrogation. Athlon has created a neat and intuitive solution that not only lets corporates understand the results of the new survey but which also provides an immersive and interactive experience, bringing the data to life.”

“All too often, complex financial information is delivered in static white papers or fixed graphs,” commented Daniel Henderson, Client Partner at Athlon. “With a little bit of imagination and good UX, however, more than graphs can be delivered, whereby it is possible not only to present data but also to explore it.”

Facing tight deadlines, Athlon took an agile approach to meeting the deliverables, focusing on the priorities and delivering as much as possible for launch. Technically, the most complex part of the project was working with Investec to agree and fix the survey data from Experian.

“Our objective was to create a map that would let users view the data how they wish, making it relevant and convenient for them,” Henderson added. “For the financial industry – in fact for any businesses that have to communicate a lot of complex information – digital is an ideal means for exploring and tailoring, and not just sharing, content.”

Ends

Notes to Editors

For high res images or interviews, please get in touch: kate@brightsparkpr.co.uk or 07980 921961.

About Athlon
Athlon is a global design and technology agency working at the intersection of design, human factors and software development. It works with leading brands to drive commercial success through the creation of innovative digital products and services.

Athlon is a 45-strong team of digital strategists, designers and technologists with offices in London, New York and Sofia. Its deep-rooted, technology-driven brand and marketing expertise uniquely positions it to span client departments and create effective digital products and campaigns for clients in the retail, government, logistics, enterprise, financial, media and entertainment and energy industries. Recent and current clients include brands such as BBC, BP, BT, Capital and Counties, Ellesse, Investec, Motorola Solutions, Proofpoint, PwC and Unilever.

www.weareathlon.com

About Investec
Investec is an international specialist bank and asset manager that provides a diverse range of financial products and services to a niche client base in three principal markets, the United Kingdom, South Africa and Australia, as well as certain other countries. The group was established in 1974. 
Investec focuses on delivering distinctive profitable solutions for its clients in three core areas of activity namely, Asset Management, Wealth & Investment and Specialist Banking.

www.investec.co.uk

Press contacts
Kate Gordon
Brightspark PR for Athlon
T: 07980 921961
E: kate@brightsparkpr.co.uk

Izzy Ansell
Investec
T: 020 7597 3960
E: izzy.ansell@investec.co.uk

1 98 99 100 101 102 106