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IGEL Expands Alliance with Login VSI; Integrates Login Enterprise into IGEL OS 11.03

The combined solution enables IT organisations to leverage their IGEL infrastructure to continuously test the performance and availability of virtual and cloud workspaces

Reading, UK. January 23, 2020 – IGEL, provider of the next-gen edge OS for cloud workspaces, and Login VSI, the company dedicated to maximising the end-user experience, today announced the integration of their two products. Login Enterprise (formerly Login PI) is now fully integrated into IGEL OS 11.03.

This integration will give IGEL customers the ability to test from the same hardware and locations of their remote users. Doing this “end-to-end testing” without breaking the chain of trust, will maximise the performance and availability on all IGEL OS-powered endpoints, ensuring application and desktop performance.

“We are pleased to be teaming with Login VSI to optimise the end user computing experience,” said Matthias Haas, CTO, IGEL. “Today’s businesses are looking to improve the performance and availability of their virtual desktop environments in order to drive productivity for their end users. The integration of Login Enterprise with IGEL OS Workspace Edition is yet another important milestone in our long-standing relationship with Login VSI.”

With the integration of Login Enterprise and IGEL OS 11.03, customers will receive a 24x7x365 holistic view into the productivity, performance and availability of their endpoint computing resources. IT administrators will gain a better understanding of the end-user experience across the enterprise by conducting continuous performance and availability tests on their IGEL endpoints – all from a remote IGEL management suite.

“Enterprise IT organisations are forced to manage change on a constant basis – changes that have a significant impact on availability and performance,” said Eric-Jan van Leeuwen, CEO of Login VSI. “Login Enterprise tests the impact these changes will have on the end user experience, and together with IGEL, customers are now able to visualise performance degradation and proactively address issues before they impact the business – saving time and money.”

Availability
Login Enterprise Virtual Appliance can be accessed by the Login Enterprise Launcher in IGEL OS 11.03.

IGEL and Login VSI will present the combined solution during a webinar on Feb 13, 2020. The webinar will review how the products work together and how they can be used to maximize the performance and availability of endpoint computing resources. To learn more or register for the webinar, please click here: http://www.loginvsi.com/igel.

About IGEL
IGEL provides the next-gen edge OS for cloud workspaces. The company’s world-leading software products include IGEL OS™, IGEL UD Pocket™ (UDP) and IGEL Universal Management Suite™ (UMS). These solutions comprise a more secure, manageable and cost-effective endpoint management and control platform across nearly any x86 device. Easily acquired via just two feature-rich software offerings, — Workspace Edition and Enterprise Management Pack — IGEL software presents outstanding value per investment. Additionally, IGEL’s German engineered endpoint solutions deliver the industry’s best hardware warranty (5 years), software maintenance (3 years after end of life) and management functionality. IGEL enables enterprises to save vast amounts of money by extending the useful life of their existing endpoint devices while precisely controlling all devices running IGEL OS from a single dashboard interface. IGEL has offices worldwide and is represented by partners in over 50 countries. For more information on IGEL, visit www.igel.com.

About Login VSI
Login VSI is the only solution in the market guaranteed to maximize the end-user experience for digital workspaces. We do this by using synthetic users to automatically test and validate the impact of change in physical, virtual and cloud-based workspaces – safeguarding application and desktop performance. Login VSI has over 400 customers in 50 countries. For more information, visit www.loginvsi.com.

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IGEL Media Contact:
Tom Herbst
Tel: +44 (0)7768 145571
Email: tom@ambergroup.net

Login VSI Media Contact:
Nonna Druker
n.druker@loginvsi.com

Admin Plus Partners with HYLA Mobile for Advanced Diagnostics to Enhance Device Insurance Offerings

Farmers Branch, TX, January 23, 2020 – HYLA Mobile, a leading provider of mobile device returns management, reuse, and diagnostic solutions, today announces that Admin Plus, a provider of short-term insurance in South Africa, will utilize HYLA’s patented Machine Learning (ML) technology which remotely determines whether a mobile device is functional and free of screen damage prior to insuring, thereby significantly reducing its risk exposure to fraud.

“In the past, insurance companies needed to physically inspect devices in-person to accurately assess their condition or accept the risk of fraud while selling device insurance. With the implementation of HYLA’s Advanced Diagnostics, our inspections can be completed remotely, thereby reducing the risk of fraud while increasing the convenience to our customers,” said Mark Clark from Admin Plus.

HYLA’s Advanced Diagnostics leverages patented AI technology to determine the condition of a device – specifically, whether it functions as expected (e.g. digitizer, cameras, accelerometer) and that the screen is not damaged. To complete the screen assessment, the app captures an image of the screen and processes it via a cloud-based Machine Learning algorithm, which provides a crack/no-crack response in less than 2 seconds.

Further, it employs advanced fraud detection by capturing the unique International Mobile Equipment Identity (IMEI) number that can be recalled and matched to any future claims made for the device.

“HYLA is excited to partner with Admin Plus to bring our unique and globally patented technology solution to its customers. We have seen rapid adoption of our AI-based diagnostics in the mobile device insurance and protection space across Europe, Asia, the U.S. and now Africa,” said Joe Settimi, Senior Vice President and General Manager, Emerging Business Group, HYLA Inc. “This technology is a key enabler to offer protection to those customers who did not avail of such opportunity at the purchase of the device,” added Settimi.

Admin Plus alongside HYLA are excited to introduce this technology into the South African market, with Admin Plus the sole licensed entity in the country to offer this solution.

About HYLA Mobile
HYLA partners with leading wireless carriers, retailers, OEMs, insurers, and online brands to provide lifecycle management and insurance solutions for pre-owned mobile devices. As a recognized leader in sustainability, HYLA extends the life of these devices to consumers around the world, providing access to affordable, high-quality wireless technology in developed and emerging markets and also help in lowering cost of insurance programs.

The secondary mobile device market is estimated to grow to $67 billion in 2023, up from $19.7 billion in 2017, making it one of the fastest-growing segments in the mobile space. HYLA has completed more than 60 million mobile device trade-ins since its founding in 2009. To learn more about how HYLA Mobile is changing the way people think about used mobile devices, visit www.HYLAMobile.com.

Contact Admin Plus for further information on device protection in South Africa at 086 111 8765.

Mumsnet increases personalisation for 10 million monthly users with Kameleoon

London and Paris, 22 January 2020Mumsnet, the UK’s most popular website for parents, is improving the experience for its community with innovative personalisation technology from Kameleoon. This technology enables Mumsnet to automate and deliver relevant content and offers to users at key points in their customer journey, based on user behaviour and segmentation.

75% of Mumsnet’s 10 million monthly unique visitors say they visit Mumsnet for advice, and 96% say they trust product recommendations on Mumsnet.

Given the huge amount of content on its site (8.9 million posts on the forum in 2019), Mumsnet is committed to providing a highly relevant personalised experience that helps users to find the answers they’re looking for. This includes offering relevant, targeted content from partners to increase engagement.

Kameleoon’s personalisation platform is now being used to identify when visitors are likely to find particular content and offers helpful, and then providing this to them at the right time.

Since Kameleoon was deployed in July 2019, Mumsnet has seen:

  • an uplift of 89% in CTR after A/B testing the placement of content, deals and promotions, with the knock-on effect of increased engagement, dwell time and page views;
  • an increase in weekly newsletter sign-ups of 38% after testing new user flows.

“At Mumsnet our aim is to make parents’ lives easier – one way we can do this is by sharing information when and where they need it,” said Terence Neil, CRO Manager, Mumsnet. “Helping users starts with understanding their interests, in order to provide the best user experience possible. Using Kameleoon enables us to deliver this successfully at scale. It combines really powerful features with great flexibility and reporting, ensuring that we can serve our audience with the right content at the right time during their journey.”

Kameleoon is a personalisation technology platform for real-time omnichannel optimization and conversion. With features including A/B testing, user segmentation, behaviour tracking and real-time data, Kameleoon helps businesses to increase online conversions and maximize revenue.

“As with all online media companies, Mumsnet understands that delivering a personalized experience is vital to engaging its visitors,” said Jean-René Boidron, CEO, Kameleoon. “Thanks to our personalisation platform it is able to ensure that all its users receive the content and offers they need, when they need it, helping them get the best out of Mumsnet and ensuring the site achieves its performance marketing objectives.”

Other media organizations across Europe that rely on Kameleoon include Le Monde, Axel Springer, RTL, Die Welt and France Televisions.

About Mumsnet
Mumsnet (https://www.mumsnet.com/) is the UK’s largest network for parents, with around 10 million* unique visitors per month clocking up around 100 million page views. It has a network of over 10,000 influencers and its Mumsnet Jobs site, focused on flexible working opportunities, has nearly 30k monthly users. It regularly campaigns on issues including support for families of children with special educational needs, improvements in postnatal and miscarriage care, and freedom of speech on the internet.

*Source: Google Analytics

About Kameleoon
Kameleoon enables brands to create truly individual digital experiences, personalizing the customer journey to maximize engagement and ensure brands reach and exceed their marketing goals.

Its personalisation platform measures visitors’ purchasing intention in real-time and adapts messages, content, navigation and offers on all channels. With features including A/B testing, manual user segmentation, AI predictive targeting, customer behaviour tracking and real-time data, Kameleoon delivers an improved experience for each and every visitor.

Over 450 major companies rely on Kameleoon, making it the top SaaS platform for AI-driven personalisation in Europe. These include leaders in ecommerce and retail (Lidl, Cdiscount, Rakuten), media (Mumsnet, L’Equipe, Axel Springer), travel (SNCF, Campanile, Accor), automotive (Toyota, Renault, Kia) and financial services (Axa, AG2R, Credit Agricole). Kameleoon is achieving annual three figure growth in both customers and revenues.

For more information visit our website, read our blog and follow us on Twitter and LinkedIn.

PR contact:
Chris Measures
+44 7976 53147
cmeasures@kameleoon.com

Kofax Reveals Top 10 Intelligent Automation Predictions for 2020

Forecasts How AI-enabled Automation Will Transform Organisations over the Next 12 Months

London, U.K. – Jan. 21, 2020 – Kofax®, a leading supplier of Intelligent Automation software to digitally transform end-to-end business operations, has revealed 10 Intelligent Automation Predictions for 2020 – looking at how Intelligent Automation is poised to transform organisations over the next 12 months. Kofax believes there are reasons for optimism at forward-looking organisations: The opportunity to work like tomorrow – today – is at hand.

“Intelligent automation technologies are primed and available to help companies realise their automation aspirations,” says Dan Kuenzig, Vice President of Strategy for Kofax’s Center of Excellence. “Dreams of automating end-to-end operations can become a reality faster than might be expected, especially as many organisations are ready to implement an integrated Intelligent Automation platform.”

Kofax’s 10 Intelligent Automation predictions for 2020:

1. RPA will mature into Intelligent Automation. Complimentary technologies are making Robotic Process Automation (RPA) smarter and more effective. As customers continue to mature their RPA initiatives in 2020, they’ll require complementary integrated technologies like artificial intelligence (AI), machine learning (ML), process orchestration, capture, optical character recognition (OCR) and advanced analytics to achieve greater business value.

2. Embedded and fit-for-purpose AI will gain prominence. There are huge business benefits for organisations that can successfully deploy AI and ML, but there’s a massive shortage of AI talent. As a result, organisations in 2020 will seek AI-powered Intelligent Automation platforms that embed AI/ML – smartly recognising people, content and context – reducing complexity, time-to-value and the associated skills burden.

3. Intelligent Automation will mature from creating operational efficiency to creating new value. Operational efficiency will continue to be a main driver for the adoption of automation technologies. But intelligent automation generates added value in other ways too. For instance, even as intelligent automation generates cost savings – take a large North American logistics company as an example, it also helps companies improve the customer experience by making it more cost-effective and efficient for their customers to do business with them.

4. Savvy leaders will put purpose at the center of their Intelligent Automation initiatives. Fear around automation is rising, so organisations need to communicate with purpose. In 2020, leaders need to paint a vision of work that’s appealing to employees. Internally, purpose builds trust so employees can make a shift and paint a vision of a better shared future. Externally, consumers are more connected than ever and demand exceptional experiences from brands: they want a relationship. More companies in 2020 will lead their intelligent automation efforts with purpose.

5. The threat of global recession will accelerate Intelligent Automation adoption. With several leading and lagging market indicators indicating heightened risk, and many respected financial analysts predicting 2020 may usher in a recession, innovative leaders will look to intelligent automation to reduce operating costs and remain competitive in a down market.

6. The rise of digital workforce management. As intelligent automation continues to mature, more enterprises will look for digital workforce management offerings that bring together different capabilities to manage, govern, measure, monitor, scale and orchestrate work between the human and digital workforce.

7. Intelligent automation will extend across the back and front office. In the back office, organisations have been using automation to create operational efficiency for some time. For instance, to reduce or eliminate time-consuming paper-based processes. But more recently, they’re extending automation into the front office as well, opening the door for full-scale, enterprise connectivity.

8. Adaptability Quotient (AQ) will become a new corporate focus. This year the adaptability quotient will gain traction as a measurement for how adaptable an employee is to change. In 2020, organisations will ramp up intelligent automation efforts, including leveraging the digital workforce to free up employees for more creative work and a greater focus on re-skilling. Organisations will prioritise adaptability in their staff and the platforms that support their business in responding to market opportunities.

9. The rise of intelligent process orchestration. Process orchestration is a key component of an Intelligent Automation platform for organisations who want to build and manage a digital workforce that drives business growth and profits. Savvy leaders will continue to prioritise enhancing the customer experience and infusing the enterprise with AI in 2020. They’ll pair intelligent orchestration and robotic process automation with cognitive capture to unlock the value of unstructured data.

10. RPA will continue to adopt more human senses. Robots on their own are “dumb” and don’t adapt to change, but when infused with AI they become more intelligent and can handle more complex work. For example, today’s vision-enabled bots can leverage AI to identify, extract and parse unstructured data such as video, invoices, documents and pictures. When infused with AI, these bots will continue to provide more business value and productivity.

About Kofax
Kofax software enables organisations to Work Like Tomorrow™ – today. Kofax’s Intelligent Automation software platform helps organisations transform information-intensive business processes, reduce manual work and errors, minimise costs, and improve customer engagement. We combine RPA, cognitive capture, process orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability. Kofax provides a rapid return on investment for over 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its award-winning software and solutions through its direct sales and services organisation and more than 650 indirect channel partners and integrators in more than 60 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.

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Media contact:
Vidushi Patel/Nicola Males
prkofax@vanillapr.co.uk
+44 7958474632/+44 7976 652491

© 2020 Kofax, Inc. Kofax is a registered trademark of Kofax Limited.

Travelex Systems Recovery Update

  • Restoring in-branch retail systems in some Travelex and partner stores in the UK and testing some systems outside the UK this week
  • The automated order placement service used by a number of our UK high street banking partners is now live
  • Good progress on restoring the UK proprietary International Money Transfer Service, available by the end of January
  • Phased approach to global restoration to ensure the integrity and security of its systems

London, 17 January 2020 – Travelex (“the company”) today announces that the first of its customer-facing systems in the UK are now up and running and the phased restoration of its systems globally is now firmly underway.

Tony D’Souza, CEO of Travelex, said: “We have made good progress in our recovery and I’m pleased to say our first customer-facing systems are now successfully live. We have a clear strategy for the phased restoration of services, prioritising the UK as this is our single largest market.

“We have started restoring forex order processing electronically in our UK stores and in some of our UK retail partner locations, and we are also now starting our VAT refund service in UK airports. Our priority throughout our recovery is to ensure that systems are brought back up in a controlled, secure and managed way. In addition to the restoration of some retail capabilities, we are also now in the advanced stages of testing the systems supporting bank note orders by our UK high street banking partners.

“I would like to thank our partners and customers for supporting us and confirm we will continue to restore systems as quickly as possible.”

Travel Money Bureaux (B2C)
Travelex has successfully tested the in-branch systems used by front-line staff to provide foreign exchange services in its own and its partners’ stores in the UK. The company is starting to restore these systems in a number of Travelex branded stores and UK retail partner stores as part of a phased global roll out. These systems in some Travelex bureaux in the UK are already up and running and the company expects to begin testing in some Travelex branches outside the UK this week.

The testing of the systems supporting UK VAT refunds is also near completion, which will enable Travelex staff to electronically log VAT refunds via its systems in airport branches in the UK.

The company has decided to take a phased approach to ensure the integrity and security of its systems and therefore certain limitations will be in place as the company moves towards restoring full functionality across the entire Travelex estate.

UK high street banking partners
The automated order placement service used by a number of our UK high street banking partners is now live – these systems enable these partners to start processing orders with Travelex in the normal way. Travelex is taking a phased approach and will first supply over 70 currencies and then roll out additional currencies to these partners. Over the next week, the company will conduct further testing to fully reconnect its UK high street partners in a secured and controlled manner.

UK international money transfer
Travelex is also making good progress on restoring its proprietary UK International Money Transfer Service, which will be available by the end of the month.

Road to recovery
Travelex continues to work towards restoring global functionality as soon as possible, whilst ensuring the integrity and robustness of its network. Staying focused on partners and customers remains at the forefront of Travelex’s priorities as we restore our services around the world and the company continues to communicate with customers and partners about the resumption of services and its recovery strategy.

Keeping our customers and partners up to date on progress remains a critical priority. We have a Hub which will hold updates on our progress. This can be accessed at www.travelex.com/customer-update.

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Enquiries
Brunswick
Gill Ackers / Diana Vaughton
+44 (0) 20 7404 5959
travelex@brunswickgroup.com

Travelex
Adam Cooper
+44 (0) 7785 404328

About Travelex
Headquartered in London, Travelex has a rich heritage in foreign currency, pioneering the travellers’ cheques of the past and the digital payments of the future. With a presence in over 70 countries, and over 1,200 stores at both on-airport and off-airport locations around the world, Travelex has distilled its expertise and experience into a platform that reinvents physical and digital cross-border money movement globally to ensure its clients remain one step ahead of the competition. The platform provides financial institutions with a trusted, efficient and accurate international money transfer service, plus secure and reliable banknote delivery of both major and exotic currencies.

A market leading foreign exchange specialist, the business covers the entire value chain of the retail foreign exchange industry. Travelex Group is also active in the remittances and payments space enabling physical and digital cross-border money movement for consumers and financial institutions.

Travelex is part of Finablr, a global platform for Payments and Foreign Exchange solutions. With deep regulatory know-how, technology expertise and industry leading partnerships, Finablr companies provide a broad array of tailored and trusted financial solutions for consumers and businesses. With a global reach spanning 170+ countries, Finablr companies processed over 150 million transactions in 2018, managing nearly USD 115 billion for customers.

Finablr’s other six brands are not affected by the Travelex cyber incident and are operating normally.

Perforce Java Developer Survey Finds Over 62% of Developers Experiencing Performance Issues in Microservices

Survey of nearly 400 Java development professionals finds 85% working with or considering microservices adoption, but 62% report struggles with microservices-based application performance.

MINNEAPOLIS, January 8, 2020 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development lifecycle, announced the results of a global survey of nearly 400 Java development professionals. Key findings show ongoing effects of microservices adoption on Java technology choices, application performance, and developer productivity.

Perforce’s portfolio includes JRebel and XRebel, two Java development tools that help developers to create better applications, faster.

Microservices continue to play a disruptive role in the Java ecosystem, with developers reporting performance issues in how microservices interact with one another within applications and for the combined microservices-based application.

  • The survey found that 33% of Java development professionals consider combined application performance to be the biggest challenge in microservices development. An additional 29% of respondents reported troubleshooting microservice-to-microservice performance as their biggest challenge.
  • The survey also found that 51% of Java development professionals are tasked with non-functional performance requirements, with only 6% completely satisfied with their understanding of performance within microservices applications.
  • For those considering microservices for a decrease in deployment times, the survey also found that over 48% of developers are experiencing redeploy times of over four minutes per application redeploy. This is drag on developer productivity and limits the pace of innovation.

“Microservices continue to have an enormous impact on application strategies,” said Tim Russell, Chief Product Officer of Perforce, “and it is clear that companies that do not adopt tools and processes that enable developers to assess and quickly respond to these challenges will struggle to realize the full potential of this architecture — including an increased pace of innovation.”

“Developers are asked to take more responsibility for code performance,” said Curtis Johnson, Senior Solutions Consultant for JRebel, “and microservices often make it harder for developers to understand how their code performs.”

The full results of the survey are available in the 2020 Java Developer Report available at www.jrebel.com/resources/java-developer-productivity-report-2020.

About JRebel
JRebel provides industry-leading Java development efficiency tools — removing bottlenecks in the development process and helping developers to code better applications, faster.

JRebel has revolutionized Java development by allowing developers to skip redeploys while maintaining application state. Combined with XRebel, developers can seamlessly diagnose, fix, and check code performance — even in microservices-based applications.

With over 3000 customers, JRebel and XRebel are trusted by leading brands around the world, including; American Airlines, DellEMC, HBO, Hewlett Packard, Oracle, Volkswagen, and more.

For more information on JRebel and XRebel, visit www.jrebel.com.

Notes to Editors

Microservices – The microservice architecture is a popular application architecture style that splits an application into loosely-coupled services. Microservices are used in all major programming languages. Examples of microservices-based websites and applications include Netflix, eBay, Amazon, Twitter, PayPal and others.

Redeploys – When developing an application, developers make changes to code, then build and deploy the revised application before testing the change. This process is repeated many times during application development and can be a significant hurdle to developer productivity.

Microservice-to-Microservice – Microservices, or loosely-coupled services that comprise an application, interact with one another within a microservices-based application for a variety of purposes. Developers are increasingly responsible for testing the performance impact of these interactions during development.

About Perforce
Perforce powers innovation at unrivaled scale. With a portfolio of scalable DevOps solutions, we help modern enterprises overcome complex product development challenges by improving productivity, visibility, and security throughout the product lifecycle.

Our portfolio includes solutions for Agile planning & ALM, API management, automated mobile & web testing, embeddable analytics, open source support, repository management, static & dynamic code analysis, version control, and more.

With over 15,000 customers, Perforce is trusted by the world’s leading brands to drive their business critical technology development.

For more information, visit www.perforce.com.

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Media Contacts

PERFORCE GLOBAL
Colleen Kulhanek
Perforce Software
Ph: +1 612 517 2069
ckulhanek@perforce.com

PERFORCE UK/EMEA
Maxine Ambrose
Ambrose Communications
Ph: +44 118 328 0180
perforcepr@ambrosecomms.com

PERFORCE US
Michael Draznin
Waters Communications
Ph: +1 917 921 1039
perforcepr@waterscomms.com

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